Returns, Exchanges and Refunds
My order doesn’t fit. Can I exchange it for a different size?
While we do not accept exchanges on custom or personalized items, we would be happy to get you a size that fits if we have access to additional inventory to remake it. Please reach out to us within 7 days of receiving your item so we can help figure out the best solution. If we
We’re sorry that your order did not work out! It is important that you contact us within 7 days of receiving the item so we can help you with next steps. If your item is as described, but it is just not for you, we do offer refunds to first time customers and we cover
Still have questions?
Send an email: hello@nine20designs.com
Ask a question
You must be a logged in user to post.
View all FAQ's
Search our knowledge base for answers.